Environmental Services Enforcement

The City's Environmental Services Enforcement is tasked with citizen complaints and concerns pertaining to City-owned sidewalks, roadways, rights-of-way, utility sidewalk/street cuts, and other property maintained by the City, as well as garbage/recycling roll cart violations, littering, or illegal dumpsites in the City limits. 

Our department strives to ensure that City property is kept up-to-code, safe, and well-maintained for the good of all City residents and visitors. 

To view the City's Code of Ordinances, click here. You can search for any ordinance, e.g. "solid waste" or "stormwater" using this link. 

Please use the form below to submit your concerns/complaints about City-owned or City-maintained properties or roadways. 

If you're unsure if the roadway in question is City-owned, you can put the information into the SC-DOT's Roadway Information System to find out by clicking here. In the event that the street in question is NOT a City-owned roadway, you may submit your maintenance request directly to SC-DOT at this link.

The Right to Administrative Review:

If you desire to appeal a violation, you must do so within five (5) calendar days of your violation notice by writing or emailing Jeff Tillerson AND Teresa Ferguson. The Administrative Review begins with a meeting scheduled with the Public Works Director; in the event that no resolution is attained in the initial meeting with the Public Works Director, a second hearing will take place with the City's Review Panel. The Review Panel's findings are final. All Administrative Review requests MUST be applied for in writing/email. Please call (864) 596-3690 with further questions about the Administrative Review Request Process.

Environmental Enforcement Complaint Form

  1. Please be as specific as possible, including address of complaint, parcel number (if available), cross streets, or other details.

  2. Please provide as much detail as possible regarding your complaint, and attach a photo if possible. 

  3. Please Provide Your Contact Information Below

    City staff may need to contact you for further information regarding your complaint. Your information will not be shared with any other entity outside of internal staff related to your complaint.

  4. Leave This Blank:

  5. This field is not part of the form submission.