The Office of Professional Standards and Inspections (OPSI) is responsible for all internal investigations for the Spartanburg Police Department (SPD). OPSI staff reports directly to the Chief of Police. OPSI Lieutenants are responsible for conducting and/or overseeing the investigation of complaints made against employees of the SPD. Anonymous complaints are accepted and investigated to the extent to which the information allows.
SPD personnel are expected to perform their duties ethically and professionally. The integrity of the Spartanburg Police Department depends on the honesty and discipline of its employees, therefore, all complaints are taken seriously.
Complaint Procedures
All complaints are filed in OPSI and are reviewed to determine if the complaint will be assigned to the employee's immediate supervisor for investigation or investigated by OPSI. Disposition of complaints are determined based on the investigative findings. The complainant will be notified at the completion of any investigation.
Steps in filing a complaint:
- Complete the Complaint Form. It is always helpful that the complaint provides as much firsthand information as possible.
- Forward your complaint form to OPSI at 145 W. Broad Street, Spartanburg, SC 29306.
- A Lieutenant assigned to the Office of Professional Standards and Inspections will contact the complainant. In this step, the complainant may be requested to give sworn statements, produce any evidence of allegations and/or discuss their complaint.
- The Office of Professional Standards and Inspections will notify the complainant of their complaint's disposition.
